TotalDesk – Helpdesk, Knowledge Base & Ticket System Free Download v.17.30 – CodeCanyon | TotalDesk v1.7.30 – Helpdesk, Live Chat, Knowledge Base & Ticket System is the only all in 1 helpdesk solution for WordPress. Adding a ticket- and – telling system, live chat, knowledgebase, integration and report module it includes all service attributes, that you want. Eliminate single helpdesk plugins and also get TotalDesk!
====== 1.7.28 ====== - NEW: Topic Description showsView post on imgur.com- NEW: Performance improvements - FIX: Live chat close icon not visible - FIX: Filter by priority in backend not working - FIX: Performance issues - FIX: Datatables Norwegian Language ====== 1.7.27 ====== - NEW: Default Reply templateView post on imgur.com- NEW: Custom FAQ topic image iconView post on imgur.com- NEW: Create custom form field typesView post on imgur.com- NEW: Default Auto ReplyView post on imgur.com- NEW: Custom text before submit buttonView post on imgur.com- NEW: Added CSS classes to my tickets table - FIX: POT strings missing - FIX: Saved Replies not working - FIX: WP recent comment widget showed ticket replies ====== 1.7.26.1 ====== - FIX: Admin bar showed for guests ====== 1.7.26 ====== - NEW: Added support for our Ultimate Tabs pluginView post on imgur.com- NEW: Customers removed admin bar too now - FIX: Removed the activity dashboard ====== 1.7.25 ====== - NEW: Show all FAQs as AccordionView post on imgur.com- NEW: Show WooCommerce FAQs as accordionView post on imgur.com- NEW: Added autocomplete off to ticket forms - NEW: User Role FAQ Access https://imgur.com/a/QsmmUhWc - NEW: User Role FAQ Topic AccessView post on imgur.com- FIX: Hidden FAQs show in WooCommerce products - FIX: Error fixed in IT-Rechtskanzlei plugin - FIX: Accordion icon not aligned when faq title went over 2 lines ====== 1.7.24 ====== - FIX: Ticket reply in backend (comment form) not working ====== 1.7.23 ====== - NEW: New field for dynamic FAQ posts widget Dynamic Title - NEW: Single ticket rating form https://postimg.cc/gallery/m77sR7T - NEW: When both Woo form options are disabled, it will hide the first box select row - NEW: Load saved reply in ticket backendView post on imgur.com- FIX: Agents did not see own created tickets - FIX: Flatsome fatal error by setting unset $_POST - FIX: Added wpautop to new replies mail - FIX: Comments closed even if option not enabled - FIX: Security for feedback form ====== 1.7.22 ====== - NEW: Default sort order for my tickets on ticket ID DESC - FIX: Improved Sorting by date and ticket ID in my tickets - FIX: Single FAQ Schema issue - FIX: Removed tags from Schema.org data ====== 1.7.21 ====== - NEW: Added schema.org support (rich snippet data) to FAQ Archives & PagesView post on imgur.com- FIX: get_sites function not available ====== 1.7.20 ====== - NEW: Added Gutenberg support for all Post types - NEW: Added 3 new parameters to faqs shortcode: accordion show_faq_icon faq_columnsView post on imgur.com- FIX: Removed Databales CDN loading - FIX: Multisite register roles globally ====== 1.7.19 ====== - FIX: Comments not visible when ticket closed - FIX: Comments not showing in DIVI theme ====== 1.7.18 ====== - NEW: Close comments when a ticket is marked as solved / closedView post on imgur.com- NEW: Updated all translations - FIX: Updated font awesome in backend also - FIX: Data privacy checkbox not removed when deactivated - FIX: Removed the login URL filter as admins cant login when no page was set ====== 1.7.17 ====== - FIX: Font awesome updated to v5 ====== 1.7.16 ====== - NEW: Dispaly Website URL in ticket frontend - FIX: product removed after single ticket backend saved ====== 1.7.15 ====== - NEW: WooCommerce Order & Product & Envato Item display in single ticket pageView post on imgur.com- NEW: Set order subjects yourselfView post on imgur.com- FIX: Huge performance increase when you used WooCommerce - FIX: Website URL for woo form fields disabled by default - FIX: Added wp_kses to message field in checkbox - FIX: Moved Data privacy checkbox below message field ====== 1.7.14 ====== - NEW: Data privacy checkbox for all new ticket forms (GDPR)View post on imgur.com- NEW: Updated translation files - FIX: PHP notices ====== 1.7.13 ====== - NEW: Dropped Redux Framework support and added our own framework Read more here: https://www.welaunch.io/en/2021/01/switching-from-redux-to-our-own-framework This ensure auto updates & removes all gutenberg stuff You can delete Redux (if not used somewhere else) afterwards https://www.welaunch.io/updates/welaunch-framework.zipView post on imgur.com====== 1.7.12 ====== - NEW: Advanced settings > disable font awesome loading - FIX: JS / CSS loading when not enabled services - FIX: From now on all shortcodes will be removed from new tickets ====== 1.7.11 ====== - FIX: User creation with empty mail / username - FIX: Had to drop Slack Integration due to the PHP package is now maintained Looking for another solution ====== 1.7.10 ====== - NEW: Send feedback message + satisfied to agentView post on imgur.com====== 1.7.9 ====== - NEW: Agents can close tickets in fronted - FIX: PHP notice in faq post type ====== 1.7.8 ====== - NEW: Added time caching for inbox + automatically close tickets - FIX: Custom fields not showing in single ticket - FIX: Wrong custom field validation for Envato or Woo ====== 1.7.7 ====== - NEW: Big Performance Release !! MAKE SURE YOU ARE ON LATEST VERSION OF REDUX FRAMEWORK !! - FIX: Translations updated ====== 1.7.6 ====== - FIX: Create ticket "not set" - FIX: My Tickets title too long did not break ====== 1.7.5 ====== - NEW: FAQ topics URL contains parent category in URL now - NEW: faqs shortcode now can contain multiple categories COMMA separated - FIX: INBOX PHP fatal error - FIX: Single FAQ back to did not show correct last FAQ topic - FIX: CSS issue in Flatsome with widget - FIX: Margin missing when using fab icon - FIX: CSS issue with not aligned items